Returns & Exchanges

At 9Barista, we want you to be completely satisfied with your stovetop espresso machine. If you are not happy with your purchase, you can return your unused item in its original packaging within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and reason for return to receive your unique return authorization and shipping instructions.

• 2.
  Prepare the Package

  Carefully pack your 9Barista machine and all original accessories in their initial packaging to ensure the item is protected during transit.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at your nearest authorized courier location, keeping a copy of your tracking number.

• 4.
  Quality Inspection & Refund

  Once our workshop receives and inspects the return to confirm it is in 'as-new' condition, we will process your refund to the original payment method within 5-7 business days.